500jili Privacy Policy — How Your Personal Data Is Collected and Protected

When you create an account on 500jili, we collect the personal information you provide during registration, including your full name, date of birth, email address, mobile number, and a valid government-issued identification number as required for identity verification under Philippine regulations. This information is essential to confirm your eligibility to use the platform, ensure you meet the minimum age requirement of 21 years, and comply with our legal obligations as an online gaming operator serving the Philippines market. We may also collect a residential address and, where applicable, payment-related details such as your preferred local payment method and your Philippine Peso (PHP) transaction history. All account information is submitted voluntarily by you, and you are responsible for ensuring that the details you provide are accurate, current, and complete.

In addition to account data, we automatically collect certain technical information when you access the 500jili platform. This includes your IP address, device type, operating system, browser type and version, screen resolution, and general geographic location derived from your IP address. We also gather usage data such as pages visited, time spent on each section of the platform, games launched, session duration, and actions taken during a session. This technical and behavioural data helps us understand how players interact with the platform so we can improve performance, personalise the experience, and detect unusual activity that may indicate fraud or security issues. No sensitive financial account numbers such as full card numbers are stored on 500jili servers — payment processing is handled through our trusted third-party payment partners.

• Account information: name, date of birth, email, mobile number, government ID reference, address.
• Payment information: preferred PHP payment channel, transaction records (no full card numbers stored).
• Device and browser data: IP address, device model, OS, browser type, screen resolution.
• Usage data: pages visited, games played, session length, in-platform actions.
• Cookies and tracking data: session cookies, preference cookies, analytics identifiers (see Section 3).

500jili uses cookies and similar tracking technologies to make the platform work correctly and to give you a better, more personalised experience. Cookies are small text files placed on your device when you visit our platform; they allow us to remember your login session, your language and display preferences, and certain in-session settings so you do not have to re-enter them every time you return. Without essential session cookies, core features of the 500jili platform — such as staying logged in while you navigate between game sections — would not function properly. These strictly necessary cookies cannot be disabled without significantly impairing your ability to use the platform.

In addition to essential cookies, we use analytics cookies that help us understand aggregate patterns in how players use the platform, such as which game categories attract the most engagement and where users tend to exit a session. We may also use functional cookies that store preferences you have set, such as your preferred deposit method or notification settings. You can manage your cookie preferences at any time through your browser settings — most browsers allow you to block or delete cookies, though doing so may affect the functionality of the platform. Note that 500jili does not use cookies to serve third-party advertising on other websites, and we do not sell cookie-derived data to advertisers. For detailed questions about cookies, visit our FAQ page.

500jili does not sell your personal data to third parties. We share your information only in limited, defined circumstances and only with partners or authorities who have a legitimate need for it. Our third-party service providers — including payment processors who handle PHP transactions, identity verification providers, and game software suppliers — receive only the data they require to perform their specific function. Each of these providers is carefully selected and is contractually required to handle your data securely and in accordance with applicable data protection law. They are not permitted to use your data for their own marketing purposes or to share it with other parties without our explicit authorisation.

We may also be required to share your personal data with Philippine government agencies, law enforcement bodies, or regulatory authorities when we receive a legally valid request, court order, or when we are required to do so under our licensing obligations — for example, in connection with an AML investigation or a player dispute resolution process. In the event that 500jili undergoes a corporate restructuring, merger, or acquisition, your data may be transferred to a successor entity, subject to the same privacy protections described in this policy. We will notify you of any such material change through the platform or via the contact details associated with your account before the transfer takes effect.

500jili is strictly an adult platform and does not knowingly collect personal data from individuals under the age of 21, in line with the minimum legal age for online gaming participation in the Philippines. During registration, all users are required to confirm their age and may be asked to submit government-issued identification to verify it. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. Parents and guardians are encouraged to monitor their children's internet activity and to make use of parental control tools available through internet service providers and device manufacturers. If you believe a minor may have registered on the platform using false information, please contact our support team immediately so that we can investigate and act.

This Privacy Policy may be updated from time to time to reflect changes in how we operate, changes in applicable Philippine law, or improvements in our data protection practices. When we make material changes to this policy, we will update the effective date at the top of this page and, where appropriate, notify registered players through the platform or by email. Your continued use of 500jili after a policy update constitutes your acknowledgement of the revised terms. We encourage you to check this page periodically so that you are always aware of how your information is being handled. If you have questions about any aspect of this Privacy Policy, please visit our FAQ page or contact our dedicated support team — we aim to respond to all privacy-related enquiries promptly and clearly.